Frequently Asked Question

The most common questions about how our business works and what can do for you.

General questions:

What is a vCard? A vCard is an electronic business card that contains contact information such as a person's name, phone number, email address, and company details. How do I create a Vcard using your application? To create a Vcard, simply download our application from the App Store or Google Play, and follow the prompts to enter your contact information.

Features:

Can I customize the information included in my vCard? Yes, you can customize your vCard by adding or removing fields such as social media links, website URLs, or a personal photo. How do I share my Vcard with others? You can share your vCard with others by sending it through email, messaging apps, or social media, or by using our built-in QR code scanner.

Technical support:

What should I do if I encounter a technical issue with the app? If you encounter a technical issue with the app, please contact our support team at vcard@digitalyou.biz for assistance. How can I update my Vcard information? To update your vCard information, simply go to the "Edit Vcard" section of the app and make the necessary changes.

Security and privacy:

How is my personal information stored and protected? We take the security and privacy of your personal information seriously and use industry-standard encryption to protect your data. What is your policy on sharing user data? We do not share user data with third parties without your consent.

Billing and subscription:

What payment methods do you accept? We accept major credit cards and PayPal for paid features or subscription models. How do I cancel my subscription? To cancel your subscription, go to the "Account Settings" section of the app and follow the prompts to cancel.

Compatibility:

Which devices and operating systems are supported? Our app is compatible with both iOS and Android devices. Can I use your application offline? Yes, you can use our application offline, but some features such as synchronization may not be available.